In most cases, the key to success starts with preparation! Follow these tips to prepare for the FY 2013 data cycle.

1. Download the FY 2013 survey. The FY 2013 survey will be available for download from the CPM participants’ website in early August 2013.  Download the survey soon to begin your data collection process.
2. Attend refresher training. CPM staff will conduct free web-based training for all participants on August 12-14, 2013. The training will cover survey updates, key indicators, and frequently asked questions.
3. Read the Performance Measurement Insider (PMI) each month. CPM’s monthly e-newsletter includes important announcements, deadlines, and details on upcoming webinars, conferences, and trainings. PMI is sent to participants on the first Tuesday of every month via e-mail. If you are not receiving PMI, let us know (cpmmail@icma.org).
4. Ask questions. We are here to help. Contact cpmsurveys@icma.org with any questions you have about the surveys or reporting tool. Questions about billing, passwords, or anything else regarding CPM can be directed to cpmmail@icma.org; 202-962-3562.

With the posting of the new surveys this month initiating the FY 2013 data cycle, we hope that you will keep these tips in mind and have great success in your performance measurement efforts!