Conflict is not necessarily bad for an organization. It’s how you deal with conflict that really matters to morale and productivity. Seemingly negative conflict can actually be the catalyst for positive change because it brings to light issues –many of which have been lurking under the surface for years—that need to be addressed.

On Dec. 9, ICMA University will host cultural anthropologist Dr. Ruth Walkup in a webinar on conflict management. Here are a few signs that your organization is in need of help with conflict management:

1. Personality differences disrupt the workday
2. Teams don’t gel properly
3. Staff members resistant to change
4. Communication/workflow breakdowns between departments
5. Typical office drama begins to escalate

Dr. Walkup will address the root causes of conflict and outline the pathway to resolving it. Click here for more information on this event.