This past year was a busy year for questions on the Knowledge Network. In 2013, 534 questions were asked and many more answers than that were given by local government officials and ICMA staff members. However, the Questions section on the Knowledge Network isn’t just a place to get answers to your questions; it’s a place where you can learn about what local governments all over the world are doing to address a particular issue or what about innovative products and services are being used successfully. Next time you are on ICMA’s home page, check out the Questions section of the Knowledge Network. You might just learn something new!
The top 10 most visited questions of 2013 are below. If you are curious about those that garnered the most answers, start following @greenlee_K, as she will be tweeting the questions with the most answers along with other local government news all January long!
1. RFP for Developing a Mobile Device App
2. Internal Communications and/or Change Management Plans
3. Measuring IT Customer Satisfaction
4. Flex-Time and Comp-Time Policies for Salary Employees
5. Customer Service Performance Measures
6. Inebriated Public Official at Meetings
8. Risk Analysis for Fire Department
9. Enterprise Resource Planning (ERP) System
10. Physical Fitness Policy: Acceptable Criteria for on/off Duty Workouts
I hope that if you make one more resolution this year, it is to Ask a Question on the Knowledge Network and start participating today!
Best,
Robin Saywitz
ICMA Knowledge Network Intern
rsaywitz@icma.org
This past year was a busy year for questions on the Knowledge Network. In 2013, 534 questions were asked and many more answers than that were given by local government officials and ICMA staff members. However, the Questions section on the Knowledge Network isn’t just a place to get answers to your questions; it’s a place where you can learn about what local governments all over the world are doing to address a particular issue or what about innovative products and services are being used successfully. Next time you are on ICMA’s home page, check out the Questions section of the Knowledge Network. You might just learn something new!
The top 10 most visited questions of 2013 are below. If you are curious about those that garnered the most answers, start following @greenlee_K, as she will be tweeting the questions with the most answers along with other local government news all January long!
1. RFP for Developing a Mobile Device App
2. Internal Communications and/or Change Management Plans
3. Measuring IT Customer Satisfaction
4. Flex-Time and Comp-Time Policies for Salary Employees
5. Customer Service Performance Measures
6. Inebriated Public Official at Meetings
8. Risk Analysis for Fire Department
9. Enterprise Resource Planning (ERP) System
10. Physical Fitness Policy: Acceptable Criteria for on/off Duty Workouts
I hope that if you make one more resolution this year, it is to Ask a Question on the Knowledge Network and start participating today!
Best,
Robin Saywitz
ICMA Knowledge Network Intern
rsaywitz@icma.org
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