ICMA Bookstore

Citizen Surveys for Local Government: A Comprehensive Guide to Making Them Matter, Third Edition, item 43526

MYB 2012

“E-Government 2011: Trends and Innovations,” E-43692

MYB 2013 

“Collaborative Governance and Leadership: A 2012 Survey of Local Government Collaboration,” E-43777

“Electronic Democracy at the Grass Roots,” 43778

“Volunteer Use in Local Government Service Delivery,” 43779

InFocus Reports 

The Five Qualities of Collaborative Leaders—and How Communities Benefit e-43634

Build a Successful Volunteer Program to Drive Growth and Recovery  e-43633

How Civic Engagement Transforms Community Relations  e-43674

Establishing Effective Citizens' Advisory Committees E-43513

Smart Democracy: How to Engage Citizens E-43218

PM Magazine Online Articles

January/February 2012 (pages 16-18): Think You Can’t Measure Resident Engagement? Think Again!*

March 2012 (pages 6–11): Harnessing the Power of Community Collaborations

August 2012 (pages 12–15): Resident Engagement Reaps Rewards*

November 2012 (pages 20–23): The Classic Duo That Can Help Unlock an Abundance of Resources*

*Premium content available only to ICMA members.