Under an agreement with the CEPT Research & Development Foundation (CRDF), ICMA worked to enhance the capacity of local government managers, supervisors, and administrators, as well as students, to better manage cities in India. The foundation takes its name from CEPT University, based in Ahmedabad, in Gujarat state. Led by a resident technical advisor, ICMA conducted a stakeholder analysis and an assessment of training needs, developed a 12-module training curriculum and delivered trainings to students and current practitioners working in Indian local governments. Modules focused on:

1. Change Management
2. Citizen Engagement
3. Complaint Management
4. Conflict Management.
5. Priority Setting
6. Empowering and motivating employees
7. Leadership
8. Networking
9. Performance Management
10. Project Management
11. Use of Social Media
12. Supervision