Featured Speaker Kristen Cox discusses common and ineffective tactics organizations often use when responding to problems.

Five things local governments need to know about the sharing economy.

2019 report from ICMA and Siemens offers strategies for smart technology solutions in small and midsize jurisdictions.

The question for municipalities is how to get your town to the top of the heap for Opportunity Zones.

Putting Smart Community Strategies to Work [PM Magazine, June 2019]

On April 15, 2019, the town of Norwood, MA, held a "Bring Home the Bacon for Civics" event to raise funds for civics education. Read how the town rallied around this important cause.

Summary of the results from the survey conducted in partnership with the Wharton School.

A manager describes how the Peace Corps helped develop his administrative skills. <br>
<small>[PM Magazine, April 2019]</small>

Staff Reports – Can we go from “Ugh” to “Aha”?