Your go-to reference tool for implementing a "smart communities" approach.

Ways That Leaders Can Proactively Avoid Making Missteps

An illustration on how powerful it is for people to have a clear understanding of their role and why it matters in the grand scheme of things.

Using Public-Private Relationships to Help Achieve Goals Never Grows Old

How Special Districts in California Are being Open, Accountable, and Connected

Knowing Four Mistakes of Change Communication Can Help Improve Delivery to Employees

There are ways to commit to a reputation that communicates trustworthiness and confidence.