Achieving organizational excellence is a journey. It requires commitment and effort, plus it has major benefits.

Managers and elected officials can build effective working relationships, in turn creating more effective local governments.

If a local minimum wage ordinance is being considered, a work plan to engage with residents, businesses, and stakeholder groups is needed.

The nobility of public service. It’s not a commonly heard phrase these days.

Success is not as easily defined in the context of local government, specifically public recreation in the form of a swimming pool.

We asked our Members what the most rewarding aspect of being a manager has been.

William “Bill” Cassella, former executive director of the National Civic League, who died in September 2015, is remembered for his notable local government contributions.

“If you ask a question, you may look stupid for five minutes. But, if you don't ask, you stay stupid forever.”

Aristotle's theory includes three categories of focus when presenting a convincing argument: balanced proportions of character appeal, intellectual appeal, and emotional appeal.