A survey asking employees to rate an internal service.

In the field of local government performance measurement, it can be challenging to identify good outcome-oriented performance indicators for many service areas.

ICMA survey research updates on public safety, economic development, and CAO salary and benefits were at the top of the list of news items most viewed on the ICMA website in 2014.

Property tax caps, anti-tax sentiment, and an uneven housing recovery coupled with impending cost pressures will make it difficult for some local governments to balance their budgets and return to the 6%+ increase in growth experienced before the economic downturn, according to a recent report by Moody’s Investor Services.