For the past 40 years, urban policy in America has essentially meant one thing: dealing with the problems of the poor.
The article lists the ways municipalities can partner with hotels to improve their occupancy rates and also shows how communities can better monitor hotel occupancy tax revenues.
The Sonoma County Human Resources Department created the Executive Development IV program to help prepare middle and senior level managers for possible promotions...
This white paper describes effective use of the Balanced Scorecard to provide a more holistic view of performance by helping organizations develop....
The fifth in-depth case study in the "Call 311: Connecting Citizens to Local Government" series.
The current environment in which the public sector operates is defined by heightened fiscal caution and increased scrutiny of public organizations.
This document, built upon the foundational work of org development specialist William Bridges, provides a framework for managing organizational transitions.