Never thought pills and guns would be featured on PM magazine covers.

Well before a crisis, you should know the staff members that will serve on this crisis team.

To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.

Thank you for your membership and your commitment to the local government profession!

Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.