ICMA discusses the basics of performance management with the Northern Illinois University student chapter.

A snapshot of a performance management webinar for the ICMA Student Chapter at Northern Illinois University

Surveys of residents, employees, and local businesses can inform strategic planning and budgeting decisions, help set performance targets, and strengthen community engagement.

You may already qualify for an ICMA Certificate in Performance Management. Find out and apply by May 1, 2018.

Training in data collection, analysis, and visualization has produced lasting benefits for Denton, Texas.

Committee members recommend better measures to assess the impact of a new tax in San Mateo County.

An unprecedented 80 percent or 16 out of the 20 finalists for the coveted All-America Cities (AAC) Award are communities that operate under the council-manager form of government with a highly trained, nonpartisan professional manager at the helm. These impressive statistics are the result of an analysis of the list of AAC Award finalists issued…

Don't let these 10 common mistakes derail your community survey.