Local governments in America have an average approval rating of 19%.
The City of Rock Hill has taken a bold position to be accountable for results regarding its key performance
Public managers are often asked to “trim the fat” in times of revenue scarcity.
National Performance Management Advisory Commission report provides model for improved local government management.
This document compares local health department survey results from 2005 and 2008 to identify emerging trends in the public health sector...
A case study showing how Decatur, Georgia, engaged staff in performance management.
What Works 2010: Rockford IL Saves Money & Time with Perf Meas