ICMA members and other icma.org users shared their thoughts and recommendations of performance evaluations of mangers, based on personal experiences.

Local government managers need to demonstrate the enthusiasm and, yes, feel the fear that inspires small business owners and CEOs of big corporations to get it right and to get it right now. Citizen surveys help local government managers get it right.

Park Scan began in San Francisco in 2003 to provide a user friendly web portal for residents to cite needed improvements for city parks directly to city staff.

New Gates Foundation funding will support initiative to encourage high-quality computer and Internet access.

This strategic plan outlines goals and measurable objectives for the city of Albany, FY 2011 through FY 2015.