Loudoun County, Virginia is a rapidly growing suburb near Washington, D.C. When the county needed assistance managing costs without compromising public safety, they turned to ICMA Center for Public Safety Management .

Phoenix is the first municipality in the nation to launch a free application that allows residents with Droid phones to point, click and send photos of graffiti, over-height weeds, abandoned shopping carts and other blight violations to the city's Neighborhood Services Department.