Beginning September 2016, a new parental leave policy in Greensboro, North Carolina, allows paid time off for city employees.

ICMA’s Certificates in Performance Management recognize leading practices and results.

It's time to revisit policing metrics to zero in on what's important, what the measures mean, and how data should be reported to the public.

Ideas for improving the graphic display of performance data.

Jurisdictions can take the lead in identifying key performance indicators.

Cities, like people, need periodic check-ups. Here are some "vital signs" to keep an eye on to ensure your city or county's health.