Displaying 613 - 621 of 832 results
Project / Research Report
Albuquerque Citizen Contact Center

The City of Albuquerque, New Mexico’s 311 Citizen Contact Center was introduced in July 2005 and quickly became a popular source of city information and access to city services.

Olathe Snow Removal Program
Other Document
Volunteers in Policing (VIP) Program

The City of San Antonio, TX partnered with the police department to establish the Volunteers in Policing program.

Other Document
Hampton 311 Customer Call Center - Disaster Toolkit
Other Document
Domestic Violence Response Team

In 2003 Schaumburg, IL formed the Domestic Violence Response Team to help stop offenders, allow victims to leave, and provide them with proper support.

Project / Research Report
Disaster Recovery: Two Cities Share Their Experiences

In this tip sheet, two 311 managers share stories of how their 311 call centers played a pivotal role in the aftermath of the disasters that hit their communities...

Other Document
On The Road Together: Safe Teen Driving Circles

Car accidents are one of the leading causes of death among teenagers in the United States.

Other Document
Hooksett Eighth Grade Firefighters Challenge

The Town of Hooksett, NH developed the Firefighters Challenge as a way for local firefighters to interact with students while teaching them the importance of fire...

Other Document
Fire and Rescue Station 14

Rather than increasing taxes, Stafford, VA renovated a local, dilapidated farm house into one of the busiest fire stations in the region.